Privacy Policy

We are committed to protecting your privacy

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or fill out a form on our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Address or project location
  • Any additional details you voluntarily provide

b. Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the site
  • Cookies and tracking data

2. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing plumbing, piping, and related services
  • Responding to inquiries or service requests
  • Sending quotes, schedules, or project updates
  • Improving our website and services
  • Maintaining internal records
  • Communicating important notices or service-related updates
  • Ensuring site security and fraud prevention

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only with:

  • Trusted third-party vendors assisting with operations (e.g., payment processors, hosting providers)
  • Legal authorities, if required by law
  • Contractors or team members as needed to complete your service request

All third parties are required to maintain the confidentiality of your information.

4. Data Security

New Era Piping takes strong measures to protect your personal information from unauthorized access, alteration, or disclosure. While no method is 100% secure, we use industry-standard safeguards to keep your data safe.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience.
Cookies help us:

  • Improve site performance
  • Understand user behavior
  • Provide a better user experience

You can choose to disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Limit or object to data processing

To exercise any of these rights, you may contact us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content on those websites, so we encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or wish to request information, please contact us.